This Refund & Returns Policy applies to purchases made on https://www.geartuned.com/.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we are unable to offer a full refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Certain types of products are non-returnable, including but not limited to:

  • Perishable goods
  • Gift cards
  • Downloadable or digital products
  • Personal care or hygiene items
  • Hazardous materials, flammable liquids, or gases

To complete your return, a receipt or proof of purchase is required.

Please do not send returned items directly back to the manufacturer.

Partial Refunds

In certain situations, only partial refunds may be granted, including:

  • Items showing obvious signs of use
  • Opened software, media, or sealed goods
  • Items damaged or missing parts not due to our error
  • Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.

Late or Missing Refunds

If you have not received a refund yet, please:

  1. Check your bank account again
  2. Contact your credit card provider
  3. Contact your bank, as processing times may vary

If you have completed these steps and still have not received your refund, please contact us at [email protected].

Sale Items

Only regular-priced items are eligible for refunds. Sale or discounted items are non-refundable.

Exchanges

We only replace items if they are defective or damaged.

If you need to exchange an item for the same product, please contact us at [email protected] and send the item to the address below.

Return Address:

124 Main St, New York, NY 22073, USA

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive store credit for the value of your return.

If the item was not marked as a gift, the refund will be issued to the original purchaser.

Shipping Returns

To return your product, please mail it to:

115 Main St, New York, NY 98085, USA

You are responsible for paying your own return shipping costs. Shipping costs are non-refundable.

If you are returning high-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.

Need Help?

If you have any questions regarding refunds or returns, please contact us:

Email: [email protected]
Phone: +1 274-209-6874